Cypress Telecom LLC
Rooted In Service. Built For Speed.
At Cypress Telecom, we’re a small, locally owned team of skilled fiber optic technicians with real-world experience in both residential and commercial fiber optic networks. From establishing new circuits to emergency maintenance, we deliver reliable, high-quality solutions with a customer centered focus.
Based in Eastern North Carolina, we proudly serve the Triangle area and surrounding regions—and we're happy to travel beyond for the right project.
Whether you're a residential internet provider or a large scale commercial telecommunications company, we have the experience and the technicians to provide you with the solutions to your fiber optic needs.
WHY CHOOSE US
SKILLED FIBER TECHNICIANS
At Cypress Telecom, we have a team of technicians with well rounded experience in both commercial and residential fiber. With training from industry leading technicians and a commitment to excellence in everything we do, we provide you with the best solutions for all of your fiber optic needs.
COMMITMENT TO ADAPTABILITY
At Cypress Telecom, we recognize that the telecommunications industry is constantly evolving. Our technicians are committed to evolving right alongside the rest of the industry, providing our customers with the most up to date knowledge available.
EXCEPTIONAL CUSTOMER SERVICE
We wholeheartedly believe the the value of establishing strong professional relationships with all of our clients. By providing a client centered experience from the first phone call to the final connection, we aim to provide the best customer service in the industry.
OUR SERVICES
Residential Splicing
We provide splicing for all residential projects. Everything from establishing entire new residential maps to splicing single fibers straight to the home, we've got you covered. We have the tools and experience to provide solutions to all of your residential fiber optic needs.
Commercial Splicing
We provide splicing services for all commercial fiber optic projects. Whether its a point to point network for a single business, or a large ring network for a telecommunications provider, we have the experience and the tools to meet all of your commercial splicing needs.
Emergency Splicing
At Cypress Telecom we know how quickly outages can happen, and we are prepared to restore service at the drop of a hat. Our team of technicians are flexible and available to respond to service outages at a moments notice. With quick response times and quality technicians, we can have service back to your customers in a timely fashion.
Network Testing
We have extensive experience in testing fiber optic networks. With state of the art equipment and knowledgable technicians, we can provide third party testing for any fiber optic network.
Troubleshooting
With a broad range of experience in OSP fiber optic networks, we have the tools and the know-how to diagnose and solve issues with your infrastructure.
Unmatched Customer Service
Our clients are priority number one within our business. We will work tirelessly to provide whatever you need because our clients deserve the best.
MEET THE TEAM
Robbie Bass
Co-Owner/Fiber Optic Technician
Roscoe Emanuel
Co-Owner/Fiber Optic Technician
FREQUENTLY ASKED QUESTIONS
What services do you offer?
At Cypress Telecom, we provide fiber optic technician services for all of your telecom needs. From backbone to backdoor, we provide comprehensive solutions for all residential and commercial fiber optic needs.
Are your technicians insured?
Yes, all of our technicians are fully insured for any and all of our services.
Do you provide emergency services?
Absolutely! Our technicians are flexible and ready to go at a moments notice to restore service to all of your customers. We understand the stress that unplanned outages cause for you and your customers, and will work tirelessly to restore your service.